Shipping Policy

Thank you for choosing LUXORA HAIR EXTENSION! This Shipping Policy outlines the terms and conditions related to the shipment of your orders.

1. Processing Time

Orders are typically processed within 1-3 business days. Processing time may vary depending on product availability and order volume. Custom-made wigs may require additional processing time, which will be communicated to you at the time of order.

2. Shipping Methods and Delivery Times

We offer several shipping methods to meet your needs:

• Standard Shipping: Delivery within 7-14 business days.
• Express Shipping: Delivery within 3-5 business days.
• International Shipping: Delivery times vary depending on the destination country. Please allow 10-21 business days for international delivery.

Delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, customs delays, and carrier issues.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping costs for your order during the checkout process.

4. Shipping Destinations

We ship to most countries worldwide. However, some destinations may be subject to shipping restrictions or higher shipping costs. Please contact us at [Your Company Email] if you have any questions about shipping to your location.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on the carrier’s website.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. Please check with your local customs office for more information about these charges.

7. Shipping Insurance

Shipping insurance is available for an additional fee. If you choose to purchase shipping insurance, your order will be protected against loss or damage during transit. If your order is lost or damaged, we will file a claim with the carrier and provide you with a replacement or refund.

8. Address Accuracy

Please ensure that you provide accurate and complete shipping information during the checkout process. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

9. Lost or Stolen Packages

If your package is lost or stolen, please contact us at : info.Luxorahair@gmail.com  or Whatsapp: +84369373493.
 We will work with the carrier to investigate the issue and, if necessary, file a claim. Please note that it may take several weeks for the carrier to complete their investigation.

10. Contact Us

If you have any questions about our Shipping Policy, please contact us at: